Hibajee 24 FAQ —
Answers to All Your Questions

No. Under Hibajee 24's policy, each user may only hold one account. If multiple accounts are created, they will be closed and any bonuses may be forfeited. One account gives you access to all available features and benefits.

Account verification is in place to protect you. Simply upload a copy of your national ID or passport along with a selfie to complete verification. Verified accounts have higher withdrawal limits and enhanced security. Verification is typically completed within 24 hours.

On the login page, click the "Forgot Password?" option. Enter your registered mobile number or email — an OTP will be sent instantly. Verify your identity using the OTP, then set a new password. The entire process takes just one minute.

Hibajee 24 supports deposits via all major mobile banking methods in Bangladesh, including bKash, Nagad, and Rocket. Bank transfers and cryptocurrency are also available. All methods are secure and instant.

The minimum deposit on Hibajee 24 is just BDT 100. Maximum limits vary by payment method. Verified accounts benefit from higher daily deposit limits. Visit our Payments page for full details.

In most cases, deposits are credited to your Hibajee 24 account instantly (within 1–5 minutes). Occasionally, minor delays may occur due to bank or mobile network issues. If it takes more than 15 minutes, please contact support with a screenshot.

Log in and go to the "Withdraw" menu. Select your preferred payment method (bKash, Nagad, Rocket, etc.), enter the amount, and verify your mobile number. Once your request is submitted, funds are typically transferred to your account within 15 minutes to 2 hours.

Hibajee 24 does not charge any additional fees for withdrawals. However, your payment gateway or mobile banking provider may apply their own transfer charges. We recommend checking your payment method's terms before initiating a withdrawal.

Withdrawals are typically completed within 2 hours. If there is a delay, first check whether your account verification is complete. If the issue persists, contact us via Live Chat with your transaction ID and our team will resolve it promptly.

New members on Hibajee 24 receive an attractive welcome bonus on their first deposit, which also includes free spins and cashback offers. Bonus amounts and terms may change from time to time, so log in and check the Promotions page for the latest offers.

To withdraw bonus funds, you must meet the specified wagering requirements — meaning the bonus amount must be bet a certain number of times. Each bonus has its own terms, which are clearly displayed when the bonus is claimed. Visit the Terms & Conditions page for full details.

Yes, Hibajee 24 offers a daily login bonus when you log in every day. Logging in on consecutive days increases the bonus amount progressively. Missing a day resets the streak and the count starts over from the beginning.

Hibajee 24 offers more than 500 games, including Live Casino, slots, Sports Betting, card games, crash games, and much more. We partner with the world's top game providers, so quality is always guaranteed.

No software download is required. Hibajee 24 is entirely browser-based. You can play games directly from any modern browser on any device, with the same experience on mobile as on desktop.

Yes, Hibajee 24's Live Casino is open 24 hours a day, 7 days a week. You can enjoy real-time games with live dealers at any time — morning, evening, or midnight, a live table is always available.

Hibajee 24 uses SSL encryption technology to keep all your data secure. Your personal information is stored in encrypted form and is never shared with any third party. For full details, please read our Privacy Policy page.

Yes, Hibajee 24 supports Two-Factor Authentication. Go to your account settings, navigate to the security section, and enable 2FA. Once activated, an OTP will be sent to your mobile every time you log in, and access will not be granted without it.

If a login attempt is made from an unfamiliar device or location, you will receive an instant notification. Multiple incorrect password attempts will automatically lock your account. If you notice any suspicious activity, change your password immediately and contact support.

Yes. Hibajee 24 takes responsible gaming seriously. You can set daily, weekly, or monthly deposit and betting limits directly from your account settings, giving you full control over your spending.

Absolutely. Through the Self-exclusion feature, you can temporarily close your own account for a set period of time. This is part of our responsible gaming toolkit. Visit our Responsible Gaming page to learn more.

No separate app is needed. Hibajee 24 is fully mobile-responsive. Use it directly from the browser on any Android or iOS device. You can also tap "Add to Home Screen" in your browser to create a shortcut and use it just like an app.

Start by clearing your browser cache and cookies, then refresh the page. Check your internet connection. If the issue persists, try a different browser or device. If you're still experiencing problems, contact support via live chat with a screenshot — you'll get a quick resolution.

Hibajee 24 is optimized to perform well even on low-bandwidth connections. That said, a stable connection is recommended for Live Casino games. Slots and card games run smoothly on relatively less data.